Making Tenants feel comfortable
We have a dedicated team of Tenant Liaison Officers across our business who are extensively trained in this field of work and being able to deal with people whilst fairly invasive works are being carried out in their homes. The teams provide continual support from pre-start through to property handover helping tenants to feel respected and involved during the life of the works. We actively encourage open consultation and look to engage with all local tenant groups/forums in the local communities in which we work.
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